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Fed up - Whirlpool GMC305PD Electric Single Oven

Whirlpool GMC305PD Electric Single Oven Product GMC305PD Key FeaturesOven Type SingleEnergy Source ElectricOven Functionality ...

WHIRLPOOL NIGHTMARES WITH PRODUCT AND SERVICE - Whirlpool GMC305PD Electric Single Oven We built a new home in 2005 and started appliance shopping for what we hoped would be the best value in appliances...

The Whirlpool oven/microwave combination was the type of appliance the builder used when we purchased our home.

Approximately a year after we had been in our home the oven light began to stay on. The cause being that the oven door was not completely closing. I called the Whirlpool customer service. Someone called me back and told me it would cost $50 to come out and tell me what was wrong. The diagnosis was that the hinges on the door was loose. We paid for the parts and labor.

Approximately a little over one year later the door was not closing properly again. I decided I would clean the oven and it failed to open when the cleaning was complete. I called customer service, was quoted a price again on the cost to come out and tell me what was wrong. Same thing this time except for the latch was broken and the latch and the hinges would have to be completed replaced at a cost of $431.

Approximately a year later the same problem. This makes three times. My feelings were that there has to be a manufacturer’s problem here. I did not think that every year I should be paying to have the same recurring problem repaired. Whirlpool told me that that was not their fault and I would have to pay for it if I wanted it fixed. And I would have to pay the cost for them to come tell me what was wrong. I knew what was wrong. I think after three times I should know. I refuse to be milked dry by Whirlpool for a product that is no good. Thank God we do not have another Whirlpool product in our home. And unless they do something different I will not buy any more of their products.

True, when I called there was no concern that I had the same problem three times, and I had to ask for someone else to talk to in a higher position. I got an address to write to to complain. Not a phone number, an address.

On Thanksgiving Day the oven door fell off onto the floor

along with the hinges. And the latch is broken also. That was the last straw.

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